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Choosing Your Internet Provider

May 13, 2019

When you are moving to a new state or even a nearby neighborhood, getting "connected" typically means getting online ASAP. Being able to get online, connect your tablets, smartphones, computers and smart TV's is crucial in this day and age, WE NEED OUR WIFI! There are so many internet service providers out there, but what's the difference? There are the juggernauts like Verizon Fios and Comcast Xfinity, smaller brands like Optimum, and even local providers that serve only a single town or region. So what's the difference? How do you choose? 




There is a lot of data out there regarding the best and worst Internet Service Provider (ISP). We've put together some of the best search results for everything from speed, reliability, and customer service; all being key factors in determining the best solution for your needs. 


Best in Reliability:

Verizon Fios, AT&T and Xfinity

While traditional cable lines are also pretty reliable, fiber optics take it to the next level by minimizing the potential for signal interference. With robust fiber network, your Verizon Fios and AT&T high-speed internet signal should be rock solid. Xfinity uses mostly traditional cable lines, but its network has built a reputation for being reliable. Although cable is technically supposed to be reliable, we haven’t seen this play out with every provider. 


Best Internet Speed:

There are three to choose from with very similar speeds: Verizon Fios, Xfinity, AT&T

Fiber is the key here; Verizon Fios and AT&T are both primarily fiber providers, and while most of Xfinity’s packages are cable, its fastest 2,000 Mbps service is fiber, too.

  • Verizon offers excellent, fast fiber service. With its Gigabit Connection speeds you can get download speeds up to 940 Mbps and upload speeds up to 880 Mbps.

  • Xfinity has a variety of fast packages, and unlike many fiber providers, these plans are available across a large portion of Xfinity’s coverage area.

  • AT&T offers very affordable gigabit internet packages, plus several other fiber options in markets where gigabit isn’t available. And you can bundle with DIRECTV.


Best Overall Customer Satisfaction:

Verizon Fios didn’t just take the overall top spot. It also claimed the top spots in several key categories: internet speed, reliability, installation and setup, customer support, and value.And its high rankings are well deserved—the provider offers a lot, including excellent fiber optic speeds and reliable service. This really shows that nailing the basics goes a long way. Unfortunately, Fios is not available everywhere, so call Direct Home Connect today to see what is available in your area. 


Calling Direct Home Connect before you move will save you time, and money - how? We connect your utilities like gas, water and energy, as well as services like cable, satellite, security and internet. Call today! 800-610-2139





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